Toyota Service Centers TV Spot, 'Carpenter' [T1]

Toyota urges customers to use Toyota Service Centers to maintain their vehicles' good condition. In an amusing exchange, receptionist Jan attempts to answer a patron's question regarding the need to use the automaker's service centers. She comes up with a rhetorical response, asking if the client would be willing to employ just any ol' carpenter, for instance. At this moment, a flashback kicks off as the inquirer recalls his disastrous experience dealing with a rookie worker and responds in denial, as expected by the spokeswoman.